Listed below are comments from just a few of our many satisfied customers.
(Click the names below to show each Testimonial, click again to close).
- Mike & Judy Blair
- Suzy & Ed Tice
- Jim & Nellie Gilbertson
- Dennis Cozzetti - Dennis Cozzetti Construction
- Jim & Ann Houx
- Bart Centre
- Mary E. Baily
- The Marketing Director David Gray was most helpful, encouraging,
and knowledgeable. David was always coming up with creative ideas
from the start.
The PRICE of Montana Log Homes' hand-crafted swedish coped log packages were actually AFFORDABLE and represented a tremendous value compared to the 8 quotes I had received. I never did go to the two remaining log home manufacturers that remained on my list.
- A "can-do attitude" existed from the owners (2) and
extended throughout the company personnel. I was really impressed
with the fact that the owners work side-by-side with the carpenters
in the yard.
- ATTENTION TO DETAIL. David, et al., constantly kept a critiquing
eye on the details of my project ...looking for better design
ideas; looking for cost saving ideas, etc.
- Montana Log Homes made me feel like I was their only customer.
They were constantly in contact with me when appropriate. When it came to the actual building of my home in
their yard, David kept me abreast of the progress with calls and
pictures at different stages. They didn't just get a signed contract
and then deliver a load of logs some months later!
- Their personal delivery of the logs and reset crew made everything go smooooothly! The semi driver had a terrible bout of the flu, but saw to it that the logs were delivered on the target date EXACTLY!
- Wayne & Theresa Glazner
- Karen & Butch Pannage
- Mike & Sally Zaricor
- Joe & Cynthia Riggs
- Bill & Jackie Channell
To Whom It May Concern:
Re: Montana Log Homes
Their response to our intial inquiry was prompt, informative, personable, positive, and helpful. We were pleasantly surprised to find the cost of a Montana Log Home compared favorably to any that we could find locally, even after factoring in the shipping costs. Throughout the planning process, Jim and Dave were always available to answer questions and to offer suggestions on how to achieve what we wanted and at the same time keep the costs affordable. Their architectural technician took our drawings and made minor changes to ensure that our home would be comfortable as well as structurally sound. He also offered solutions to a couple of minor problems that we had been unable to solve in our drawings. During this time, he and the crew at Montana Log Homes also were in constant contact with our local contractor to be sure that everyone had the same understanding of the building plans and to coordinate the reset and finishing of our house.
The logs and reset crew arrived at our lot on the Kenai River at almost the same time on the evening of Tuesday, July 11. The crew was ready to begin early Wednesday morning. They had such a working rapport with each other that the reset flowed smoothly, with almost no conversation needed as to what came next in the process. The two locally provided laborers had not worked on a log reset before, but the Montana crew is so professional that the "locals" soon felt comfortable with the process and were able to blend in with the regular crew to do the job. It took only ten hours for them to finish erecting the log walls, support system, and main staircase, even though they took great care to make sure everything was exact. The next day, they cut the doors and windows and taught us how to adjust support beams and to caulk the logs after they were sealed. Throughout their time with us in Alaska, the people from Montana Log Homes were friendly and helpful, going out of their way to answer questions or offer suggestions. Our local contractor was also impressed with their professionalism and with the quality of their product and he is looking forward to finishing the house.
During the reset in the weeks since, we have had many visitors to our building site. Everyone is most impressed with the beauty of the logs, with the tight fit and straight lines (no visible taper) of the walls and with the overall quality of the structure.
In short, if you are considering a log home or other log structure, we highly recommend Montana Log Homes. The people there are true professionalis who have the expertise to do their work well and who care enough about their work to take pride in doing it right. We know you will be as thrilled as we are with the results.
~ Mike & Judy Blair
To The Entire Team at MLH,
After two years of researching and planning to build a log house, we decided on Montana Log Homes. We have been very happy with that decision. You certainly lived up to your reputation as the best in the business with us. I think our builder put it best when he said "Montana Log Homes made my job easy"....
Most Sincerely,
Suzy & Ed
To Whom it May Concern:
We want you to know that the level of satisfaction for your work is beyond anything that we could have imagined. The skill and artistry demonstrated by Tori and Justin, using their chain-saws, when everything was set, the determination to have the work perfect, was amazing. When the truck rolled in with the first load of logs, the euphoria began, and although the feeling has lagged and returned since that time, we've never felt anything but absolute pleasure with the shining jewel that is sitting in the center of our building site.
From the first time that we contacted your company 'til the last two Montana Log Homes workers pulled out of our yard, there never was a hitch in the process. I can honestly say that everything about the home is beyond our hopes for perfection, and we never experienced a hitch in the forward........
Everyone who walks through the house is amazed at the beauty, the light, the space, the solidity...
Best Regards,
Jim and Nellie
Dear David,
The home provided by you and your crew is more a work of art than anything else.
And I can't say enough about Tory and Chauncey, but I'll try. They are hard-working (again a huge understatement), competent, professional, knowledgeable............
Sincerely,
Dennis Cozzetti
Cozzetti Construction
Dear Friends at Montana Log Homes,
Gary and Rob were wonderful to work with and we look forward to seeing them on future visits to Missouri. They certainly know their business and coupled with Bob, Butch and Gabe, our log set was smooth and trouble free. What I had feared might turn into a nightmare became instead a beautiful dream.
Again, a special heartfelt THANK YOU to all the crew at Montana Log Homes. I am ready to start another house but Jim says' need to get this one finished first.
Please do not hesitate to have people who are interested in your product call or visit our home. We are very proud of our new home!!!
Thank you for all your help and patience! ! I still look forward to a future visit to Kalispell and meeting all the "voices" that have been so nice and pleasant to work with .
Jim and Ann Houx
Dear David,
It has been a long time since I wrote to any company praising their performance, what with quality and service being a rare commodity these days. It is therefore my great pleasure to have the opportunity to both thank and compliment the entire Montana Log Homes company.
From the discussion and planning stages, right through to delivery and set-up you, your craftsmen in Montana, "Sam, your truck driver and especially Richard Ragone and his on-site crew, took enormous care to ensure that no commitment or detail was missed. To say that we are delighted by how easy you and Rich made this process for us (a rather big step for Carole-Anne and myself) would be an understatement.
The look of the house, it's careful crafting, it's attention to detail and the beautiful hand peeled look was more than CA and I ever expected. Not only does it look outstanding in our New Hampshire setting, it is already beginning to feel "like home" even though we don't expect completion of the interior for another six weeks or so.
Finally, I especially want to compliment Rich Ragone. Besides his obvious expertise in construction of log houses, we appreciated Rich's in-put on the small things that can mean so much. His careful review of details with my contractor; his willingness to spend what ever time was necessary with us to ensure that the finished product met our needs; his enormous patience with our never-ending questions and phone calls; his recommendations on window sizes and stain colors; even his expressed concerns about one of my sub-contractors that proved to be right on target, were invaluable. All I can say is that I hope you are paying him enough for his services, and the credibility he lends to MLH in this corner of the country.
In closing, please accept my gratitude. Feel free to use this reference in anyway you wish. Looking forward to collaborating with you & Rich on an expansion of our home sometime in the not too distant future.
Bart Centre
Dear Prospective Montana Log Home Customer,
My dream began 3 years ago with the purchase of my land in the NW Colorado Rockies. After the purchase I began to pour over magazines, floor plans, log home books, and brochures (just as you have) and concluded that I wanted swedish coped construction. The floor plan in my dreams included a great room with large purlins. What I also desired was hand-scribed, hand-crafted, HOWEVER from my reading and some consulting with a few log home producers, I believed that this desire was beyond my wildest dreams and pocketbook! So, I gave up on my search for handcrafted and focused on milled log producers. I decided to make a "shopping trip" to Montana with a short list (10) of milled log home producers.
My Montana journey in search of just the right log home within my budget took me from Victor, MT to Rexford, MT visiting the 10 producers of milled log homes. ..most of whom offered swedish coped style.
By the time I had reached Kalispell, MT, I had visited 8 of the 10 log home mfg. On my list. For the most part my impressions of the 8 were that the logs (no matter how hard they tried) looked like they had come out of a pencil sharpener. ..certainly not the rustic hand-crafted log home logs I had dreamt about! The milled log packages were quoted to me along a wide price range.
Two more manufacturers to visit and my trip would have been complete, or so I thought as I proceeded north on Hwy 93 just south of Kalispell, MT, I passed the home office of Montana Log Homes and their building yard. The office was beautiful from the road I passed on by ...only to turn around 2 miles beyond, saying to myself, "What could it hurt? I'll just get a price as a comparative ..."
My positive experiences with Montana Log Homes
began the moment I stepped in the office door. Below are listed
my bottom line experiences:
PERSONAL SERVICE from the start with the attitude of "whatever
you want, we'll try to get you there. .."
I could not be happier with my Montana Log Home. I'm presently living in it year round at 8600 feet elevation some 8 miles to the nearest road; the snow is high and winds are brisk, but I'm cozy and warm and fully secure in my Montana Log Home.
Feel free to call me if you should want to talk with me about my experiences.
Wishing you all the best,
Mary E. Baily
Dear Friends:
First let me say what a wonderful home your crew crafted. The best word to use is WOW!, what a beauty. Theresa and I just love it.
Now for some recognition for your company. We built this home in the Bitterroot Valley (Darby). As you know there are many log home companies here. So why did we use your company? Here are the answers. First was the quality of the product. We really did our homework to find the right company. We traveled thru Oregon, Idaho, California and Montana visiting producers of log homes. Your product was just what we were looking for. Quality craftsmanship, quality logs and the unique look of logs from the hand peeling to the finished product. Second and probably most important was the professional service. When we first visited your model and office we certainly liked the product. Our second visit we were able to spend some time with David Gray. This is when we found the company to go with. We talked to David about what we envisioned and gave him a set of plans I had drawn. David had some great ideas to improve the look. But what sealed the deal was the professional and timely responses for the log home estimates or any questions we had. Thanks David - give him a raise.
We signed up and got on schedule in October 1999 and everything after that was real smooth. From Jim Schell at Black Bear Designs to any changes, there were no problems. It was also nice that David kept in touch over the months and when production started the pictures and calls about the construction was great.
Last but not least was the arrival and reset of the log home."Exciting" is an understatement. The reset went real smooth. Your crew was great. The lead man, Torry, really had it all together. He knew exactly were everything went and the fit was perfect. Odie certainly knew his stuff and was a good backup to Torrey. And John being on one of his first resets, I couldn't even tell as he was an animal working on the log trucks and on the home. The crew worked extremely hard -give them a raise. But most important about your crew is that they are fine men and we enjoyed working with them. They are welcome here anytime.
There is still a lot to do to finish our log home. Our dream is one step closer to reality. It has been a pleasure dealing with you.
Wayne & Theresa
Dear Brad and Jim,
The entire process from initial contact through present day contact and follow-up by Montana Log Homes was beyond our expectations. We are overjoyed by the beauty of our cabin and the quality that is apparent.
Karen and Butch Pannage
Dear Jim, Brad and crew,
The product is exceptional, and our visitors ask, "How do they get those logs to fit that perfectly?"
From initial contact with David, through the owner Jim Bachofner and the reset by Chauncey and Blain, these are just great, friendly, professional folks to work with.
Thank You, Mike and Sally Zaricor
To the staff and crew of KMLH,
Great Look! Great service! Superb builder. We couldn't be happier and look forward to many enjoyable Vacations in our new home.
Thanks for all the effort and competence.
Joe and Cynthia Riggs
Dear Brad and Jim,
We were completely thrilled by our experience with Montana Log Homes. A more professional, talented, experienced and honest group of individuals does not exhist. Would we use Montana Log Homes again? Unequivocally yes! Do not hesitate sending perspective clients to see our beautiful home
Sincerely, Bill & Jackie Channell
