Listed below are comments from just a few of our many satisfied customers.

Dear Friends at Montana Log Homes,
   Words cannot express how delighted we are with our new log home. I hate to brag but it is gorgeous. beautiful. stupendous. awesome, magnificent, etc. etc. Ten times greater than I ever envisioned it would be. Sometimes I just sit and stare.
   Gary and Rob were wonderful to work with and we look forward to seeing them on future visits to Missouri. They certainly know their business and coupled with Bob, Butch and Gabe, our log set was smooth and trouble free. What I had feared might turn into a nightmare became instead a beautiful dream.
  Again, a special heartfelt THANK YOU to all the crew at Montana Log Homes. I am ready to start another house but Jim says' need to get this one finished first.
   Please do not hesitate to have people who are interested in your product call or visit our home. We are very proud of our new home!!!
   Thank you for all your help and patience! ! I still look forward to a future visit to Kalispell and meeting all the "voices" that have been so nice and pleasant to work with .
Jim and Ann Houx

Thanks for your letter of April 8. At that particular time I was in Colorado checking on the progress of my house. The house construction is proceeding and is scheduled to be completed in June. Ted Cook is doing an excellent job and I look forward to the completion.
I was extremely pleased and happy with your construction. It far exceeded my expectations and the workmanship was the best I've seen, As we are also contractors I have some experience in this matter and I wish that we could do as well. Please accept my personal thanks and pass my remarks to your outstanding staff.
Once the house is complete and furnished you will receive an invitation to visit.
John H. Shenk

David Gray
VP, Marketing
Montana Log Homes Highway 93 South Kalispell, Montana 5990]
Dear David,
    It has been a long time since I wrote to any company praising their performance, what with quality and service being a rare commodity these days. It is therefore my great pleasure to have the opportunity to both thank and compliment the entire Montana Log Homes company.
     From the discussion and planning stages, right through to delivery and set-up you, your craftsmen in Montana, "Sam, your truck driver and especially Richard Ragone and his on-site crew, took enormous care to ensure that no commitment or detail was missed. To say that we are delighted by how easy you and Rich made this process for us (a rather big step for Carole-Anne and myself) would be an understatement.
     The look of the house, it's careful crafting, it's attention to detail and the beautiful hand peeled look was more than CA and I ever expected. Not only does it look outstanding in our New Hampshire setting, it is already beginning to feel "like home" even though we don't expect completion of the interior for another six weeks or so.
    Finally, I especially want to compliment Rich Ragone. Besides his obvious expertise in construction of log houses, we appreciated Rich's in-put on the small things that can mean so much. His careful review of details with my contractor; his willingness to spend what ever time was necessary with us to ensure that the finished product met our needs; his enormous patience with our never-ending questions and phone calls; his recommendations on window sizes and stain colors; even his expressed concerns about one of my sub-contractors that proved to be right on target, were invaluable. All I can say is that I hope you are paying him enough for his services, and the credibility he lends to MLH in this corner of the country.
    In closing, please accept my gratitude. Feel free to use this reference in anyway you wish. Looking forward to collaborating with you & Rich on an expansion of our home sometime in the not too distant future.
Bart Centre

Dear Prospective Montana Log Home Customer,
   You 're on the right track! I can only encourage you to proceed to make your log home dream a reality, as I did.
   My dream began 3 years ago with the purchase of my land in the NW Colorado Rockies. After the purchase I began to pour over magazines, floor plans, log home books, and brochures (just as you have) and concluded that I wanted swedish coped construction. The floor plan in my dreams included a great room with large purlins. What I also desired was hand-scribed, hand-crafted, HOWEVER from my reading and some consulting with a few log home producers, I believed that this desire was beyond my wildest dreams and pocketbook! So, I gave up on my search for handcrafted and focused on milled log producers. I decided to make a "shopping trip" to Montana with a short list (10) of milled log home producers.
   My Montana journey in search of just the right log home within my budget took me from Victor, MT to Rexford, MT visiting the 10 producers of milled log homes. ..most of whom offered swedish coped style.
  By the time I had reached Kalispell, MT, I had visited 8 of the 10 log home mfg. On my list. For the most part my impressions of the 8 were that the logs (no matter how hard they tried) looked like they had come out of a pencil sharpener. ..certainly not the rustic hand-crafted log home logs I had dreamt about! The milled log packages were quoted to me along a wide price range.
   Two more manufacturers to visit and my trip would have been complete, or so I thought as I proceeded north on Hwy 93 just south of Kalispell, MT, I passed the home office of Montana Log Homes and their building yard. The office was beautiful from the road I passed on by ...only to turn around 2 miles beyond, saying to myself, "What could it hurt? I'll just get a price as a comparative ..."
   My positive experiences with Montana Log Homes began the moment I stepped in the office door. Below are listed my bottom line experiences:

PERSONAL SERVICE from the start with the attitude of "whatever you want, we'll try to get you there. .."
1. The Marketing Director David Gray was most helpful, encouraging, and knowledgeable. David was always coming up with creative ideas from the start.
2. The PRICE of Montana Log Homes' hand-crafted swedish coped log packages were actually AFFORDABLE and represented a tremendous value compared to the 8 quotes I had received. I never did go to the two remaining log home manufacturers that remained on my list.
3. A "can-do attitude" existed from the owners (2) and extended throughout the company personnel. I was really impressed with the fact that the owners work side-by-side with the carpenters in the yard.
4. ATTENTION TO DETAIL. David, et al., constantly kept a critiquing eye on the details of my project ...looking for better design ideas; looking for cost saving ideas, etc.
5. Montana Log Homes made me feel like I was their only customer. They were constantly in contact with me when appropriate.
  When it came to the actual building of my home in their yard, David kept me abreast of the progress with calls and pictures at different stages. They didn't just get a signed contract and then deliver a load of logs some months later!
6. Their personal delivery of the logs and reset crew made everything go smooooothly! The semi driver had a terrible bout of the flu, but saw to it that the logs were delivered on the target date EXACTLY!
   I could not be happier with my Montana Log Home. I'm presently living in it year round at 8600 feet elevation some 8 miles to the nearest road; the snow is high and winds are brisk, but I'm cozy and warm and fully secure in my Montana Log Home.
   Feel free to call me if you should want to talk with me about my experiences.
Wishing you all the best,
Mary E. Baily

Dear Friends:
   Well it has been a few weeks since the log home was reset and I have finally found a moment to write this letter.
   First let me say what a wonderful home your crew crafted. The best word to use is WOW!, what a beauty. Theresa and I just love it.
   Now for some recognition for your company. We built this home in the Bitterroot Valley (Darby). As you know there are many log home companies here. So why did we use your company? Here are the answers. First was the quality of the product. We really did our homework to find the right company. We traveled thru Oregon, Idaho, California and Montana visiting producers of log homes. Your product was just what we were looking for. Quality craftsmanship, quality logs and the unique look of logs from the hand peeling to the finished product. Second and probably most important was the professional service. When we first visited your model and office we certainly liked the product. Our second visit we were able to spend some time with David Gray. This is when we found the company to go with. We talked to David about what we envisioned and gave him a set of plans I had drawn. David had some great ideas to improve the look. But what sealed the deal was the professional and timely responses for the log home estimates or any questions we had. Thanks David - give him a raise.
   We signed up and got on schedule in October 1999 and everything after that was real smooth. From Jim Schell at Black Bear Designs to any changes, there were no problems. It was also nice that David kept in touch over the months and when production started the pictures and calls about the construction was great.
    Last but not least was the arrival and reset of the log home."Exciting" is an understatement. The reset went real smooth. Your crew was great. The lead man, Torry, really had it all together. He knew exactly were everything went and the fit was perfect. Odie certainly knew his stuff and was a good backup to Torrey. And John being on one of his first resets, I couldn't even tell as he was an animal working on the log trucks and on the home. The crew worked extremely hard -give them a raise. But most important about your crew is that they are fine men and we enjoyed working with them.
They are welcome here anytime.
   There is still a lot to do to finish our log home. Our dream is one step closer to reality. It has been a pleasure dealing with you.
Wayne & Theresa